SUPPORT
Installation & Training
Step 1: Schedule Your Installation
Step 2: Prepare for your installation
- Check your email. There will be a confirmation with a link and session ID for your Zoho Assist meeting.
- Prepare your Device. Ensure you have a stable internet connection, and that the admin account is being used.
- Contact any IT administrators and confirm that you will be able to download new software.
Step 3: During the installation
- Open the Zoho Assist session link.
- Download the application.
- Open the application.
- Click join to allow the technician to access your device remotely.
- The technician will install the application.
- Please stay available in case the technician has any questions, or needs additional permissions granted.
- Once the installation is complete please schedule your training.